"I need help"

"I know someone who needs help"

To refer to our services please fill out our Referral Form (for Parents/Carers/Professionals) or our Self Referral Form (for young people)


What happens next…

  1. We receive the referral form you have just filled in on our website.

  2. Everyone who fills in our referral form will be offered a Listening Support appointment – at this appointment all our services will be talked through with you and you can decide which support is best you.

  3. When we have some available listening support appointments we will call you to book you an appointment.

  4. If we don’t manage to speak with you:

    -We will send you a text or email with the listening support appointment details in it.

    -We ask if you could please reply to this text within 24hrs as this allows us to offer it to other young people

    -If the appointment you have been offered is not convenient for you please reply and say so because we will find you one that is better for you.

If you miss 2 appointments without contacting us, we will have to give your appointment slot to somebody else. Please understand, we always have a waiting list 😊

For general enquiries and questions, get in touch with us here 😊

Call us: 01225 312481 (Bath Office)

Text us: 07753 891 745 (to contact our Listening service)

Please note our office hours vary and we will get back to you as soon as possible. We are not a 24 hour service, if you are in crisis please call either 

Childline: 0800 1111
Samaritans: 116 123
Police: 999

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Where to find us

Open House Centre
Manvers Street

Opening Hours:

Mon-Thurs 3pm-7pm

We also carry out our Listening Support services at:

Midsomer Norton


Midsomer Norton Town Hall
The Island
Midsomer Norton

Opening Hours:
Tues & Weds 3 – 7pm



1 The Park
BS31 2BL

Opening Hours:
Monday 3 – 7pm