How to make a referral for Listening or Counselling Support

To refer yourself or someone you know to our Counselling and Listening Service, click the blue button below and fill in the form.

Please ensure that you select which service you would like to access, Listening Support or Counselling.

Everyone who fills in our referral form will be offered a Listening Support appointment – at this appointment all our services will be talked through with you and you can decide which support is best you.

IMPORTANT UPDATE: waiting lists

We’re currently experiencing a high volume of referrals, and our waiting list are around 5-6 months for listening support / counselling.

We’re also experiencing high demand for counselling support for under 18 year olds, which means there is a longer than usual wait time.

If you need help with accessing support while you wait, please contact our team.

Other Useful Links

Crisis support

Samaritans Open 24/7, call 116123

Switch Board LGBT+ Open 10:00-22:00 everyday, call: 03003300630

Crisis Text Line – Shout Open 24/7, text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer


Support for parents

FFLAG A charity supporting parents and families and their LGBTQ+ members.

Young Minds parent helpline, call 0808 802 5544 or visit their website to chat online or email

Family Lives: provides targeted early intervention and crisis support to families. Call 0808 800 2222


Further mental health support

Kooth free online mental wellbeing community for young people.

The Mix free online confidential support for young people under 25

MindLine Trans+ 0300 330 5468 confidential emotional, mental health support helpline for people who identify as Transgender, Agender, Gender Fluid, Non-binary