Privacy Policy & Cookies

When you give OTR your details

  • We will only collect information that is relevant to the services we provide to you

  • We will never share information about you unless we ask for your permission first, unless we think you are at risk of significant harm. We may then need to talk to others to keep you safe.

  • We will protect your data and store it safely.

  • We will respect your wishes and rights in regard to our storage of your data e.g. your right to be forgotten.

  • We’ll agree with you how we can contact you.

How we use cookies

Cookies are small text files that are placed on to your device (computer, smart phone etc) when you first visit a website which monitors interactions with the site.

How do OTR use cookies?

OTR use cookies – technology to monitor interactions with our website (e.g. what pages you visit, services you interact with etc). We use this information to continually improve our website and to keep our content relevant.

How to reject cookies

Our website allows users to reject cookies on their first visit to our website. OTR have a legal obligation to enable users to accept (e.g. consent) to OTR using cookies to monitor their interactions with the site or reject them.

You can block our cookies altogether by selecting the appropriate settings in your browser. However, it is important to remember that this may impact your use of the full functionality on our website. For further information on blocking cookies visit

Third party cookies on OTR website

When visiting a page that has content embedded within it (e.g. YouTube etc), you may be presented with cookies from those sites. You are advised to check the third party websites for more information about how they use cookies and/or your data.